Series Synopsis
Conflict and tough conversations are part of every workplace, but with the right skills, they don’t have to damage relationships or performance. This six-part workshop series, Workplace Conflict Resolution Interpersonal Skills, is designed to equip supervisors, managers, and team members with practical, easy-to-apply strategies to address conflict, de-escalate difficult situations, strengthen communication, and build trust within teams and organizations.
Each 90-minute session focuses on a specific aspect of workplace conflict and communication—from recognizing early warning signs and handling disagreements constructively, to holding people accountable with respect, mediating disputes, and practicing active listening. Participants will walk away with actionable tools to create a more collaborative, productive, and respectful work environment.
This series includes the following classes: Communication Styles and Active Listening Skills, Conflict Resolution at Work - Building Stronger Relationships, Holding People Accountable Respectfully, How to Disagree Respectfully, Mediating Employee Disagreements, and Workplace De-Escalation Skills.
Who Should Attend
- Supervisors, managers, and team leads responsible for guiding teams through challenges
- Human resources professionals seeking to strengthen workplace culture and reduce conflict-related issues
- Employees who want to boost their interpersonal skills, de-escalate tension with confidence, and navigate conflict situations with ease
Upcoming Classes
Meet the Trainer
Tyler Drogin is a Lead Peacebuilder and Program Manager for Pollack Peacebuilding Systems. In this role, he engages in peacemaking, conflict training, facilitated dialogues, leadership coaching, mediation, and more. His work focuses on helping people navigate active workplace conflicts more effectively, as well as equipping individuals and teams with the communication skills needed to build more collaborative, peaceful, and productive organizations.
Tyler has worked with a wide range of organizations in many different industries, from local social-service non-profits to major Fortune 500 companies, as well as government agencies and departments.
Before joining Pollack Peacebuilding Systems as a Program Manager and Lead Peacebuilder, Tyler was the founding Program Director for the Peaceful Leadership Institute. In this role, he oversaw the development and delivery of the organization’s peacemaking, training, and coaching programs. He also regularly engages in child custody and co-parenting mediation for the Maryland Judiciary, as well as small claims court, community, and parent-teen mediation. He has previous experience working in the mental health and medical fields, as well as writing.
Tyler lives in Santa Cruz, California. He loves being in the ocean, hiking, traveling, conversation, and spending time with family and friends.
Questions?
Click the Info/Register links above for more information about the classes. If you have any questions, email us at training@dkfsolutions.com.