TrainingLink™ is a web-based platform for delivering and managing training content and records. Smart SOP™ is a downloadable mobile Applications, which is used to create and manage standard operating procedures, and a web-based administrator platform for managing the users’ subscriptions. References to downloading the Applications apply specifically to Smart SOP™. All other references to Applications refer to both Smart SOP™ and TrainingLink™.
Information We Receive or Collect. User Provided Information – The Applications obtain the information you provide when you register and/or download the Applications. Registration with DKF is mandatory in order to be able to use the Applications.
When you register with DKF and use the Applications, you generally provide your agency name, agency address, primary contact name, email address, password, phone number and other registration information. We may use the information you provided us to contact you from time to time to provide you with important information, required notices and marketing promotions.
The Applications can be used to share information with others. When you share information, it will be seen by the recipients. Information you create and transmit will be stored on your device, the device of recipients of such communications, and on our servers.
Automatically Collected Information. The Applications may collect certain information automatically, such as the type of device you use, your device’s unique device ID, the IP address of your device, your operating system, the type of Internet browsers you use, crash information, and information about the way you use the Applications. This information may be collected by or shared with third party service providers of DKF, who may only use such information in providing services to DKF and in accordance with this policy.
User Content. Information you enter into the Applications will show up on the devices of other users in your agency and this information is also stored on our servers. Even if you remove this content from your device or account, copies of this User Content will be stored on our servers for a period of time.
How We Protect Information. DKF takes reasonable steps to protect personally identifiable information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. We keep your account information and content on a secure server behind a firewall. When you enter sensitive information (such as passwords), we encrypt that information using secure socket layer technology (SSL) while it is being transmitted. However, you should keep in mind that no Internet transmission is ever completely secure or error-free.
Contact Information. DKF may be contacted by mail at DKF Solutions Group, LLC, 164 Robles Way, Suite 274, Vallejo, CA 94591or by email at dkf at dkfsolutions dot com.